You've Got Questions - We've Got Answers

Let us know if yours isn't answered here.
  1. What makes ALIS different than other products on the market?

    We provide you an end-to-end system, which includes software, integration/consulting services, training and support. You can rest assured that we will take care of all the nuts and bolts and provide you with suggestions for tweaking and standardizing your processes. In addition, the ALIS software includes metrics to track your progress and, unlike most software packages on the market, you pay for what you use. No hidden fees or unexpected surprises.
  2. Why should I go through the hassle of migrating my paper driven system?

    We know change is difficult, but with change usually comes progress! Whether you’re used to a paper-based system or different software packages all meshed together, we’re here to help you realize the benefits of migrating to ALIS. With ALIS, we guarantee improved efficiency – tasks will take less time and workflow will be significantly shorter. Your information will be stored in a single repository, so instead of wasting time searching for the details you need, it will all be at your fingertips. ALIS won’t disrupt your current workflow, leaving you in charge of how electronic your facility should be.
  3. How will this solution help my assisted living facility be more profitable?

    Because ALIS improves efficiency by streamlining operations and increasing accuracy, your costs are thereby reduced, resulting in higher profits and ROI. We provide you the tools and resources to work smarter. In addition, ALIS helps you manage your marketing and sales activities, thereby improving your hit rate and increasing your customer reach.
  4. How much does ALIS cost?

    With the state of the economy, we have made every effort to make ALIS as affordable as possible. Our pricing is very simple – a monthly recurring charge and a one-time setup fee per facility. That's it! There are no other hidden costs like many other packages on the market. Just contact us for a price quote!
  5. What is included in ALIS?

    We know every facility's needs are different and ALIS can be your one-stop solution for all your operational needs or you can choose to use one module, like online care tracking, until you are ready to add more.
  6. Do I need to buy additional hardware?

    In most cases, there is no new hardware needed to implement ALIS. All you need is an Internet connection and the software is ready to use. Because the software is 100% web-based, ALIS can be used via desktops, laptops, tablets and even smartphones - as long as it's connected to the Internet.
  7. How much maintenance is required?

    Because our software is web-based, maintenance on ALIS is free. There are no pricey upgrades or patches; everything is done automatically with no cost. We add features and functionality to ALIS every six weeks...so you get all of that when you sign up for ALIS.
  8. Is ALIS HIPAA compliant?

    Of course. These days, this is a given. We take every measure to ensure that data in ALIS is secure and is always HIPAA compliant; from daily backups and encrypted databases to a state-of-the-art data center, you can rest assured that we have it all covered.
  9. How long does an implementation take?

    We can move as fast as you can and typically get a facility up and running on its first module in 30 days or less. The time frame depends on the dedicated resources and champions that the client can provide to the project – the more resources, the less time it will take!
  10. How do you handle training?

    We take the "train the trainers" approach, meaning that we typically choose 2-3 ALIS Champions who become the "super-users." We train those folks and then they train the rest of their staff. Online training and on-site training are available, depending on the size of the facility.