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Assisted Living Software Decisions Play a Key Role in Emergency Preparedness

If software hasn’t figured into emergency preparedness plans for your assisted living, memory care, or independent living communities, we need to talk. Assisted living software decisions play a key role in ensuring your community can recover and respond to crisis. The choice to use cloud-based software could make the difference between interruption, or seamless continuation of service to residents in case of emergency.

Picture this: you’re evacuating your facility – on a deadline. Local law enforcement has advised that you must vacate the property within hours. You have residents with immediate needs to relocate. Are you thinking about tape backups or removable hard drives? Or are you focused on getting residents to the bus?

Florie Kuperman, R.N., Chief Executive Officer of Roseleaf Senior Living & Memory Care, is responsible for three communities in Northern California. She knows firsthand what it’s like to respond to emergencies and natural disasters, and how technology can help. According to Kuperman, Roseleaf made a commitment to “go digital” early on, and all their records and business operations are electronic except where paper backups or forms required by law.

Roseleaf’s adoption and daily use of ALIS software allowed them to seamlessly maintain operations during two separate evacuations in 2017.

Having the cloud-based software fully integrated to daily operations at their assisted living communities made it easier to respond quickly when one facility was forced to evacuate due to the potential failure of the Oroville Dam last year. Their emergency plan called for relocating residents to a sister facility in Chico.

“If we hadn’t been all digital, we’d have had to take two to three more trips to the vans [to get paperwork and files.] Because everything is managed in ALIS and other cloud-based software, we just loaded up and didn’t have to look back,” said Kuperman. Roseleaf’s care plans, medication administration records, face sheets, and charts are all maintained in ALIS. Once relocated, the team only needed to update the resident profile with a new location, associate staff members to residents, and continue day-to-day operations.

Cloud-based software is “really, really important in [the senior living] space because your data is inherently distributed and backed up,” says Timothy Manning, President and CEO at Berglind-Manning L.C. and former Deputy Administrator for Protection and National Preparedness at the Federal Emergency Management Administration. He describes the advent of cloud-based computing as having done “more for business continuity than all the [emergency preparedness] consultants and advisors ever did.”

If you’re choosing assisted living software, it makes sense understand how that software supports your business continuity and emergency preparedness plans. It also makes sense to think about how assisted living software can make your business more efficient day-to-day.

To learn more about preparing your community for a disaster, check out the website for your state regulatory authority or click here for tips from American Healthcare Association.

To learn more about the features and benefits of ALIS assisted living software, schedule a demo!

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Trisha Cole

General Counsel and COO

As Chief Operating Officer and General Counsel at ALIS (Medtelligent), Trisha Cole leads the company’s operational strategy with a focus on clarity, accountability, and impact. She oversees the systems and teams that translate vision into execution across a complex, regulated healthcare environment.

Trisha’s dual background in healthcare technology leadership and law, including intellectual property, employment, and regulatory compliance, allows her to scale organizations thoughtfully while balancing innovation, risk, and long-term sustainability.

Known for her practical leadership style and steady decision-making, Trisha builds teams and processes that support both growth and trust. She is deeply committed to inclusive leadership and to creating operational cultures where people can do their best work.

Outside of work, Trisha enjoys writing and spending time with her son.

Huzaifa Tapal

Founder and CTO

Huzaifa Tapal is the Chief Technology Officer (CTO) of ALIS, where he leads the company’s technology strategy, product architecture, and engineering execution. With nearly 20 years at ALIS, Hozi has played a foundational role in building the platform from the ground up.

Known for his ability to solve complex technical challenges and deliver scalable solutions, Hozi has guided the development of ALIS’ unified architecture, seamless integrations, intuitive user experience, and secure, compliant infrastructure. His leadership ensures that innovation at ALIS is both forward-thinking and operationally reliable.

At work, Hozi is driven by a passion for learning. At home, he applies his skills to find new ways to make his three children laugh.

John Shafaee

Founder and CEO

John Shafaee is the Founder and Chief Executive Officer of ALIS, Assisted Living’s Intelligent Software. Under John’s leadership, ALIS has grown into one of the industry’s most innovative and forward-thinking technology partners, serving assisted living, memory care, and independent living operators nationwide. He has led the company’s evolution from a clinical EHR platform into a fully integrated operating system that unifies CRM, clinical, billing, AI, and business intelligence.

John is driven by a passion to solve challenging problems in the senior living space, with a special focus on increasing length of stay. His obsession sometimes takes him outside the office, where he likes to drop in on senior living communities and meet with current (and future) ALIS customers. Outside of work, he enjoys spending time with his teenage son and two cats.